Go to Help, then choose QuickBooks Desktop Help.Open QuickBooks (this will not require you to sign into a company file).I've included the steps to contact support below. Our technical support team has the tools to review your account securely and remote into multiple computers at one time. Once your file has been created, you can contact our technical support team for help with setting up the Database Server Manager. This is so there is no break in the connection between the host computer and client computers. Then, you'll need to make sure you have your networking set up correctly. Only, you'll need to ensure that once the file has been created, it's moved to your hosted computer, so the Database Server Manager can scan the file to share it for multiuser mode. You can set up your company file on whatever computer you wish. You can still install the Database Server Manager without having to scan your file just yet. Since you've stated you don't have your company file set up just yet, don't sweat. The role of the Database Server Manager is so your client computers can connect to the company file in multiuser mode at once. The QuickBooks Database Server Manager is used for the hosted computer that will hold the company file. I'm happy to provide some insight into setting up your company file after a new installation. Hey there, for reaching out to the Community for support.
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